One of the most frequent comments we hear is an expression of surprise that we respond to questions, comments, suggestions, and even just a casual email as quickly as we do.
We strive to do business as our grandparents did generations ago, when there was a mutual commitment, respect, and communication between the business owner and the customer. After all, we both depend on each other!
ONLINE DOCUMENTATION
ONLINE USER MANUAL
The online user manual contains everything you need to know about using QwikChord and all its features.
FREQUENTLY ASKED QUESTIONS
QwikChord has been developed over the course of 6 years, and with the input from countless users. Some of the more common questions we encounter are answered here.
BEGINNER’S GUIDE
This is the original beginner’s guide that was shipped with the first version of QwikChord. This guide was originally written to explain to beginning guitar players what a chord diagram was, and ended up being a great way to illustrate the type of diagrams the application can create.
CHORD FORMULA CHART
We get a lot of questions about how the chord engine in QwikChord works. It starts with a chord formula chart.
UPDATES
Updates are automatically emailed to all users who have purchased QwikChord. We feel this is a very efficient means of making sure our customers have the latest version with a minimum of hassle. If you have not received your update, or have accidently deleted it, you can request that we send you another copy.
Just enter the name and email address you used when purchasing QwikChord, and hit Submit. You will receive your update within 24 hours.
Request QwikChord Update
If you have changed your email address, you can request an email change here. You will need to provide your original email address, your new email address, and proof that you are the original purchaser. (Such as the invoice number, phone number for your account, password for your account, etc)
Change my registered email address
REVISION HISTORY
3.0.3.0- Released on 9/20/2009 - Minor fixes and user interface improvements.
- When using a custom DPI, some systems would not show buttons or text in the correct locations. In rare cases, the ToolBox would not be displayed when the button was pressed. QwikChord now tests the system DPI and scales components to correctly show on all systems.
- Fixed an issue where double-clicking on the Favorites list when it was empty would cause an error.
- Changed the 7b4 chord to 7sus4.
- Put the blue arrow for the Favorite list in a button to make it more apparent that it was a clickable control.
- Fixed some menu items so they mirror the current state of the editor.
3.0.2.8 Released on 6/5/2009 - Fixes several minor issues that may be noticed by a small number of users, and added some minor functional improvements.
- When user selects a root note color, a status message appears under the Decoration Toolbar to inform the user that the root note color will override the decoration color.
- QwikChord now opens in the same position as it was closed in, instead of always opening in the center of the screen.
- Fixed issue where a chord is selected in the favorites area, and when the delete button is clicked, a different chord is actually deleted.
3.0.2.7 Released 6/24/2009. New Features Added:
- Decoration Toolbar allows a wide variety of symbols and text to be added to the diagram in any color.
- Intelligent NoteText decoration calculates the correct note name to drop as text on any fret.
- Allow Roman numerals to be used for the fret numbers
- Can disable fret numbers completely
- Stretchable window allows QwikChord to be taller when editing diagrams with more then 5 frets.
3.0.2.3 Fixed a problem where Db notes were incorrectly reported as Bd notes when QwikChord is set to use Flats instead of Sharps as the default. Added splash screen on startup.
3.0.2.2 Fixed a problem where the Save dialog would throw an error if the save folder no longer existed.
3.0.2.1 Initial retail release. New features include a Chord Definition Editor so users can customize the shorthand chord notation, ability to select and delete multiple favorites, user-selectable root notes, and numerous enhancements.
3.0.1.7 Fixed error where open strings where incorrectly transposed when TopFret number is changed. Fixed issue when multiple chords are saved that have the same name: QwikChord now appends a number if duplicate names are encountered.
3.0.1.6 Added "current tuning" indicator , chord name alignment can now be left / right / centered, option to use a straight barre line, and double-clicking favorite will now restore it to the editor.
3.0.1.5 Improved Font selection, Anti-Aliasing selection, correct Favorites naming bug, and 4th fret chord naming error. Overall improvements to internal error handling, and GUI tweaks.
3.0.1.3 Implements Fret numbering, selectable fonts, and user-selectable # of frets.
3.0.1.0 This is the pre-release beta version that was made freely available to the public until March 21, 2009. All feedback gathered during the beta testing period will be incorporated into the final commercial release.